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Mon - Fri: 7:30 AM - 5:30 PM
Saturday - By Appointment Only
5

Oh the government loves to steal our money! I bought a brand new vehicle from out of state, and guess what...California requires a SMOG check. Mind you, this is a brand new vehicle!!! OK...enough of my rant...we took our vehicle to Frankie and Lacie at Quality Auto Repair and they got us in right away. Besides the prompt service, we were greeted immediately, the waiting room was clean and welcoming. Not your run of the mill mechanic shop. These folks are top notch and very professional.

5

Awesome service with smiles all around! Great competitive pricing and quick turnaround time!

5

This is my first ever Yelp review, but I feel obliged to write one to laud praise on this business. During a move from Oregon to Arizona, my car broke down north of Redding. The linkage between my gear shift lever and transmission fell off. The AAA tow truck driver suggested that Frankie's was the only place nearby that could get me in and out quickly. Frankie himself came out to the street as my car was unloaded and drove it directly into his garage. As soon as he could, he had it up on the lift, assessed the problem, and installed a pin to hold the linkage in place. I was out of there in a little over an hour and was able to keep to my schedule for the long drive. The cost? Nothing. That's right. Frankie told me, "No charge." I was an out-of-towner who was desperate for a repair. He could have charged me almost anything, even for this simple repair. But he didn't charge a thing. Frankie has restored my faith that there are good, honest auto repair shops out there. If I was a Redding resident, I would be a loyal customer and send all my friends there. Here's a business that earns your patronage.

5

I have been using Quality Auto Repair for the last three years for both my '07 Jeep and my daughters '02 Altima. As a life long Redding resident, I am so happy to have found a shop who's honest, reliable... and that I can trust. The owners Frankie and Lacie go over and ABOVE in every aspect of customer service I have ever experienced when getting timely automotive repairs done on my vehicles. From simple oil changes, to brakes, to complete engine work... they have completed the highest level of work at a fair and reasonable price. I will NEVER go to another shop in Redding. If you are looking for a place to get any kind of automotive work done, I cannot recommend going any place other then QUALITY AUTO REPAIR!

5

Honest and a blessed experience. Good peoples and an awesome place to get your ride did.

Thank you Lewis! We appreciate the business.

- Quality Auto Repair
5

So great. Helpful, trustworthy, friendly. I would absolutely recommend them to anyone. I live in San Francisco otherwise this place would be my goto!

5

Frankie's helped me fix the ignition switch on my 2010 Ford Focus for HALF the price of the Ford dealership. All taken care of within a day and the staff was very friendly when explaining the problem. They also did a free break check there is no charge. They diffidently have my recommendation and I will return.

5

Still waiting for my car but I can already say AWESOME! Broke down east of Redding travelling to bay area for a funeral. AAA towed me here upon his recommendation. As the driver stated "Don't let it fool you with all of the vehicles parked around, he works a lot & gets them in & out." Got my car in a bay right away & had my diagnostic within the hour. Part is on the way & I will be back on the road in a couple hrs. I can live with that!! The guy behind the counter is pleasant & sweet to try & keep me entertained! Thank you Quality Auto Repair Team! Not from here but will recommend when I can & will keep in mind any time I am travelling thru!

5

Well all those people who have given Frankie at Quality Auto Repair 5 stars know why I am writing this review. He is a man of his word and provides excellent repair and customer service. His entire staff was friendly and professional. He had to order a part from GM and promised stay late the following day to get me back on the road. Well he did just that and stayed until almost 8pm to finish the job. He allowed me to stay in his lot with my trailer until I was back on the road. I never yelp, but Frankie deserves the recognition for doing such amazing work and running such a great shop. If you are looking for a fair, hard working, extremely talented auto mechanic, search no more and go see Frankie at Quality Auto Repair. I know you will be yelping too! Frankie and Lacy, thank you for everything. Every time we come through Redding you can expect more grape juice from Sonoma wine country. Ken and Kat

5

I rarely give a 5 Star review but Quality Auto earned it today. My wife was driving south on I-5 in northern CA today when her vehicle started gaining/losing speed, and the instrument panel started going crazy. I looked on Yelp for a well-reviewed repair shop in Redding, CA and found Quality. Made a call from my office to Lacy (sp?) who could not have been more helpful and understanding. I explained that my wife was driving to LA and asked if she could go to the head of the line when she arrived. Lacy didn't argue, she just said "of course". My wife arrived, Lacy was waiting, the staff put our car on the analyzer right away and $145 later (2 speed sensors), my wife is back on the road and all is good. Great customer service from a company that I have never dealt with before and will probably never deal with again since I don't live anywhere near Redding. I could not be more pleased and I hope you think of Quality the next time you need someone to look at your vehicle.

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