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Saturday - By Appointment Only
5

Great Customer Service! 10/10 would recommend.

5

Just wanted to state the excellent service that I received from Quality Auto Repair in Redding, CA while traveling from Washington to Los Angeles. The staff at Quality Auto Repair was extremely personable, professional, and efficient in diagnosing the problem with my truck. Even though the Quality Auto Repair's shop lifts were full, they could still accommodate travelers needs in a blink. I would recommend any non-trusting local or traveler to bring their automobile in for whatever repairs necessary. Thank you to all of the staff members at Quality Auto Repair!

5

The brakes in my Ford F-350 were squealing and the pedal was soft, almost going to the floor. I took the truck into one of the big franchise tire and brake stores, the one that did my brakes the last time, and after two days, a replaced master cylinder, new calipers, etc, they determined I needed a new ABS module that would set me back about $1100. Since it was my third vehicle, I asked them to put all the original parts on the truck and give it back, which they did with no charge. A few months had passed, and I am now driving the truck full time, so I had a need to deal with the brake issues. I heard good reviews about Quality Auto Repair, so I thought I would give them a try. They replaced the brakes and tested them, but the problem with the soft pedal wasn't solved. They told me I needed a new master cylinder. I explained that it had been replaced once, but didn't solve the roblem, so the old one was put back on. As a process of elimination, they went ahead and changed the master cylinder and it fixed the problem, and for a heck of a lot less money than the big store. As consumers, we're kind of at the mercy of the mechanic to be honest and good at what they do. We have to trust them. I can say based on my experience, these folks know what they are doing, are prompt and courteous, can be trusted to diagnose and solve issues at a fair price. Thank you, Quality Auto Repair!

5

Well, when my vehicle broke down, I planned to go to another shop that was super cheap but it had mixed reviews and they didn't seem organized, professional etc. The tow truck driver recommended me the Frankie at quality automotive. I was leery to try a new mechanic but decided to take a risk. I arrived shortly and discussed the repair needs with Frankie and got my estimate. He was very helpful, accommodating to my requests as I usually repair my own vehicles. I'm sorta particular that way. Anyway, he was very fast, did what he said he would do. His shop was very organized and he had a fantastic waiting room and clean and professional staff. Usually shops like this charge $120hr and charge you exactly what the "book" says. Frankie only charged me the time it actually took him. I found him to be very fair and honest, reliable. That's why I rated them 5 stars!

5

Awesome service, car repairs were done same day! Beautiful waiting room, definitely going back when needed.

5

On our trip from LA to Seattle, my 1999 Astro Van broke down north of Redding just before the Memorial Weekend. The AAA recommended mechanic would not be able to get to it for four days, but Frankie at Quality Auto Repair looked at it and fixed it and we we were on our way within three hours. Quality Auto was fast, courteous, and professional.

5

I own a 2014 Subaru BRZ. I trust very few to work on my car. When I have problems I go straight to Frankie at quality auto repair. Fixed right the first time, always smiles from the girls in the front. Amazing price for what they do!! Thank you Frankie.

5

Frankie repaired my classic 71 Stingray. Unfortunately, we had a mishap and Frankie to the rescue. He repaired my vehicle in a timely manner with quality work. We will see Frankie next year at Kool April Nights. Highly recommend his shop to all the locals. Beautiful show room with great customer service.

5

These people are amazing. Great work, care about the customers, they definitely have me as a returning customer

Thank you! We appreciate your business.

- Quality Auto Repair
5

Oh the government loves to steal our money! I bought a brand new vehicle from out of state, and guess what...California requires a SMOG check. Mind you, this is a brand new vehicle!!! OK...enough of my rant...we took our vehicle to Frankie and Lacie at Quality Auto Repair and they got us in right away. Besides the prompt service, we were greeted immediately, the waiting room was clean and welcoming. Not your run of the mill mechanic shop. These folks are top notch and very professional.

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